Last updated October 2019
What personal information do we collect?
GSS collects data in order to operate effectively and provide you with information about our products and services. You provide some of this data directly, such as when you complete the contact form on this website; when you request a quotation; when you contact us by telephone; when you request information at an exhibition or event; and when you subscribe to our emails.
The data we collect about you depends on the context of your interactions with GSS, and the choices you make. The data we collect can include the following: first and last/family name; email address; company; country; telephone number; postal address; and sometimes other similar contact data.
We also collect other information you provide to us, and the content of emails, voice messages, phone conversations, and other communications you provide. For example, this includes things such as feedback on our products and services; technical questions you ask us; and information you provide for support purposes.
You have choices about the data we collect. When asked to provide personal data, you may decline; however, if you choose not to provide data that is necessary to provide a product or service, you may not be able to use that product or service.
How do we use the information we collect about you?
We collect information about you only to understand your requirements and to provide you with the relevant services and support.
We may store your information on 3rd party software platforms such as (but not limited to), Zoho, Campaign Monitor, Survey Monkey, Mail Chimp; as well as content management systems such as (but not limited to) WordPress and Umbraco.
Periodically we would like to send you information in accordance with our legitimate interest statement. For example, this may be related to product updates, applications, or technical resources. You may opt out at any time. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the ‘unsubscribe’ link at the bottom of any marketing email you receive from us. Alternatively, please contact us in writing to make this request via email@example.com, or write to us at Gas Sensing Solutions Ltd, 60-62 Grayshill Road, Westfield North Courtyard, Cumbernauld, G68 9HQ.
How to access your personal information
You have the right to request a copy of the information we hold about you. If you would like a copy of your personal information, or if you wish to amend or delete certain personal data collected by GSS, please contact us via firstname.lastname@example.org, or write to us at Gas Sensing Solutions Ltd, 60-62 Grayshill Road, Westfield North Courtyard, Cumbernauld, G68 9HQ. We will respond to request within one month.
We are committed to ensuring that your information is secure. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
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Questions and support
Legitimate Interest Statement
GSS depends on legitimate interest for some of its processing of personal data, in line with GDPR Article 6(1)(f).
Legitimate Interest means that when you provide your personal details to GSS, we can use your personal data to provide you with information, goods and services.
Some examples of when we may rely on legitimate interests are for direct marketing campaigns, market research and following up on sales enquiries.
Gas Sensing Solutions will never sell, rent or licence your personal information.
You are free to opt out of receiving messages from GSS at any time. All our communication includes clear information about this process should you wish to do so.
GSS’s aim when sending direct marketing is to maintain and strengthen our relationships with existing contacts, grow our sales and keep our contacts up to date with new activities at GSS.